Last updated: January 01, 2025

 

We are NEXALYZE (“Company,” “we,” “us,” “our”), a company registered in Pakistan at “22 – C, G.E.C.H.S, Phase III, Peco Road, Lahore, Punjab 54000, Pakistan”. We operate the website https://www.nexalyze.com (the “Site”).

At NEXALYZE, we harness the power of data to drive innovation, solve complex business challenges & provide actionable insights. We specialize in software development, E2E data services, blending advanced analytics, machine learning & AI to help businesses across industries optimize performance & fuel growth. Our team of expert data scientists, developers, engineers & analysts leverage cutting-edge technology to deliver customized solutions in predictive modeling, big data processing, live dash boarding & data visualization. Whether you’re looking to enhance decision- making, automate processes, analyze anomalies, better customer experience, custom build a software, getting a website developed / managed or gain a competitive edge, NEXALYZE is your trusted partner for data – driven success.

You can contact us by phone at “+92 348 111 8090”, email at “info@nexalyze.com”, or by mail to “22 – C, G.E.C.H.S, Phase III, Peco Road, Lahore, Punjab 54000, Pakistan”.

This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website and services. You agree that by accessing the website, you have read, understood, and you consent to the practices described in this policy. IF YOU DO NOT AGREE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to the policy from time to time. We will alert you about any changes by updating the “Last updated” date of this policy, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review this policy to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised term, by your continued use of the Services after the date such revised terms are posted.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the website / services. If you are a minor, you must have your parent or guardian read and agree to the terms of this policy prior to you using the website / services. We recommend that you print a copy of this policy for your records.

01 – SCOPE OF THE PRIVACY POLICY

This Privacy Policy applies to all personal information collected by NEXALYZE through our Website, products, and services. It does not apply to third-party websites, applications, or services that are not under our control.

02 – INFORMATION WE COLLECT

We may collect the following categories of information to provide and improve our services:

  1. Personal Identifiers
    1. Name, email address, phone number, mailing address, and login credentials.
    2. Unique identifiers such as IP address, device IDs, or user account details.
  2. Technical Information
    1. Browser type, operating system, internet service provider, and access timestamps.
    2. Metadata associated with the files you upload, download, or interact with on our platform.
  3. Usage Data
    1. Pages viewed, time spent on the Website, navigation paths, and interactions with features.
    2. Clickstream data, heatmap activity, and engagement metrics.
  4. Financial Information
    1. Payment details, billing addresses, and transaction history for services or subscriptions.
  5. Location Data
    1. Geographic location derived from your IP address or device settings.

03 – HOW WE COLLECT INFORMATION

We gather information through various methods, including:

  1. Direct Interactions:
    1. When you provide information by filling out forms, subscribing to newsletters, or contacting us.
    2. Data submitted during user registration, surveys, or feedback sessions.
  2. Automated Technologies:
    1. Use of cookies, tracking pixels, log files, and analytics tools to gather technical and behavioral data.
    2. Recording system logs and user interactions for troubleshooting and improvement.
  3. Third-Party Source:
    1. Information from authentication providers (e.g., Google, LinkedIn) and analytics platforms.
    2. Data shared with us through social media integrations.

04 – PURPOSE OF COLLECTING INFORMATION

We use the collected data to:

  1. Deliver Services: Provide, operate, and enhance our website, products, and services.
  2. Personalize Experiences: Tailor content, recommendations, and communications based on user preferences.
  3. Improve Performance: Analyze usage trends, diagnose technical issues, and develop new features.
  4. Process Transactions: Facilitate payments, subscriptions, and service-related notifications.
  5. Ensure Security: Protect against unauthorized access, fraud, and data breaches.
  6. Comply with Legal Obligations: Fulfill regulatory requirements and respond to lawful requests.
  7. Engage Users: Send updates, newsletters, promotional materials, and survey requests.

05 – SHARING YOUR INFORMATION

Your information may be shared under the following circumstances:

  1. With Service Providers: Trusted third-party vendors assisting in operations, such as payment processors, cloud service providers, and analytics firms.
  2. For Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  3. In Business Transactions: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
  4. With Your Consent: When you provide explicit permission for specific data sharing or integrations.

We do not sell or rent your personal data to third parties.

06 – COOKIES & TRACKING TECHNOLOGIES

We use cookies & similar tracking technologies to:

  1. Enhance website functionality & user experience.
  2. Gather insights into user behavior for analytics and optimization.
  3. Serve targeted advertisements and monitor their effectiveness.

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

07 – DATA SECURITY

We implement industry-standard security measures to protect your data, including:

  1. Encryption: Safeguarding sensitive data during transmission and storage.
  2. Access Controls: Restricting data access to authorized personnel only.
  3. Monitoring: Regularly auditing systems for vulnerabilities and potential threats.

Despite our efforts, no method of data transmission or storage is entirely secure. Use of our services is at your own risk.

08 – DATA RETENTION

We retain your information for as long as necessary to:

  1. Fulfill the purposes outlined in this policy.
  2. Comply with legal, regulatory, and contractual obligations.
  3. Resolve disputes and enforce agreements.

Retention periods vary depending on the nature of the data and applicable laws.

09 – YOUR RIGHTS

As a user, you have the right to:

  1. Access: Request a copy of your personal data held by us.
  2. Correction: Update inaccurate or incomplete information.
  3. Deletion: Request the removal of your data, subject to legal constraints.
  4. Restriction: Limit the processing of your personal data under certain conditions.
  5. Objection: Opt out of certain processing activities, such as marketing communications.
  6. Data Portability: Request transfer of your data to another service provider in a structured format.

To exercise these rights, contact us at “info@nexalyze.com”. We aim to respond within 15 working days.

10 – CHILDREN’S PRIVACY

As Our Website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us to initiate its deletion.

11 – LINKS TO THIRD-PARTY SITES

Our website may contain links to external websites. NEXALYZE is not responsible for the privacy practices of these third-party platforms. We encourage users to review their privacy policies before engaging with them.

12 – INTERNATIONAL DATA TRANSFERS

If you access our website from outside Pakistan, your information may be transferred to and processed in Pakistan or other countries. By using our services, you consent to such transfers in compliance with applicable laws.

13 – UPDATES TO THIS POLICY

We reserve the right to update this Privacy Policy periodically. Changes will be reflected in the “Last Updated” date. It is your responsibility to periodically review this policy to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised term, by your continued use of the Services after the date such revised terms are posted.

14 – CONTACT US

For inquiries, concerns, feedback or to receive further information regarding this privacy policy, please contact us at:

NEXALYZE

22 – C, G.E.C.H.S, Phase III, Peco Road
Lahore, Punjab 54000
Pakistan

Phone: +92 348 111 8090
info@nexalyze.com

Thank you for trusting NEXALYZE with your information.